Internal Applications Request Form

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Status Needs more information
Enhancement, Defect/Bug Enhancement Request
Created by Andrew Davis
Created on Apr 22, 2022

RELATED REQUESTS

Client Service: BI: Reporting: Priority 2 of 8 - "Version 2" CCP of Case Management: Payroll Processing Dashboards in CCP at SPOC and GQ Viewership Level

Within Salesforce/CCP: Case Management "Version 1" has been established and will go live with Payroll Optimization. This is Priority 2 of 8 for "Version 2" of Case Management.

The goal of this would be to build dashboards for payrolls needing to be processed on a daily basis. Being able to clearly see which clients need to process each day on from a Specialist level view as well as a regional queue level view. This exists in payroll, but if we are to continue to drive data and engagement to a singular platform, this makes a huge difference.

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