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Internal Applications Request Form

Use this form to submit Feature and Idea Requests to the Heartland Internal Applications teams.

Status Shipped
Enhancement, Defect/Bug Enhancement Request
Created by Nate Adams
Created on Mar 7, 2023

Fulfillment: Same Day Delivery Request

As a Heartland Fulfillment support member, we have no automatic way to consistently and efficiently receive client same day delivery requests. This allows for an inability to track and control same day delivery operating expenses to make changes without any supervisor approval or a tracking. If we were able to track same day fulfillment requests within SalesForce we could increase the time to resolution on same day requests with the ability to associate approvals to the client requests which will result in few after hour fulfillments reducing the year over year operating expenses.

Impact - Which group does this impact? Payroll Operations
Delivery Date Jul 1, 2023
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