Internal Applications Request Form

Use this form to submit Feature and Idea Requests to the Heartland Internal Applications teams.

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Status Accepted
Created by Anna Ra
Created on Jul 20, 2023

RELATED REQUESTS

Payroll Optimization: Product Support: New Product: HR Complete

No description provided
Impact - Which group does this impact? Payroll Operations
Background Information

  • HR Complete is a product in the Heartland Payroll+ Family. We are trying to enable SPA’s the ability to sell this through Atlas. Some other standalone products have not been following the traditional comp model. This is eligible for tote, SB, residuals, margin.

  • HR Complete should be a standalone product in Atlas or an add on with Payroll, meaning it should populate in the payroll products, and a client does not have to be actively processing payroll with us in order to be enabled for it.
Impact - Processes

Atlas - SF Integration

Payroll - SF Integration
Stakeholders - Accountable

David Worch
Stakeholders - Consulted

Rebecca Zabor
Risk

This allows for a disjointed experience for our clients.
Risk Frequency 5 Rampant: Once to several times a day
Opportunity

If we can treat this new HR complete product the same way as other Heartland products, we will see an increase in sales and establish a streamlined process for Heartland Products.

Opportunity Frequency 4 Frequent: Once to several times a week
Impact 5 Affects profit to client / Critical risk avoided / Strategic Opportunity achieved
Strategic Initiative HCM/Payroll Optimization
Delivery Date Oct 1, 2023
Implementation Strategy All at once
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