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Internal Applications Request Form

Use this form to submit Feature and Idea Requests to the Heartland Internal Applications teams.

Status Needs review
Enhancement, Defect/Bug Enhancement Request
Created by Mike Sammon
Created on Aug 18, 2023

I would like to add the ability for Payroll Managers and above to be able to create public email templates to be used for various situations.

No description provided
Impact - Which group does this impact? Payroll Operations
Background Information

You have to save an individual email template for each person, which is both tedious and leads to rogue emails.

Impact - Processes

Any process currently using a "standardized email"

Stakeholders - Accountable

Process development team

Stakeholders - Consulted

operations team

Risk

wasted time and effort

Risk Frequency 5 Rampant: Once to several times a day
Opportunity

professional emails, traceable emails and future automation

Opportunity Frequency 5 Rampant: Once to several times a day
Impact 4 Affects Productivity to client / Major risk avoided Major Opportunity achieved
Strategic Initiative Other
Delivery Date Aug 25, 2023
Implementation Strategy All at once
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