Enhancement Request

As a Heartland Tax Specialist, we have no way to ensure all tax enrollment steps are completed and accurate when setting up a new Heartland client. This allows for manual user error when setting up the payroll taxes on behalf of the client in the ...

As a Heartland Fulfillment support member, we have no automatic way to consistently and efficiently receive client same day delivery request approvals from Payroll managers, supervisors, and directors. This allows for an inability to control same ...

Iowa With-holding ID needs to be added so that the new Tax ID can be input in Atlas New ID example: 3-02-806711

I'd like for there to be an indicator that show's surcharging is enabled on the account and reflect this on the oms file builds for pax devices. There is currently an indicator on other equipment such as the desk3500 that shows surcharging is enab...

When a client/merchant is should be coded to an Affiliate Partner, there is no requirement to actually code the client.

While IT Sales Support does currently relay Atlas/ASRA updates when prompted by emails/tickets, there is currently no notification to users when release notes are added for Atlas, and no section to read notes on for ASRA updates. Solution we curre...