All requests

Currently Sales Comp cannot assist with any margin, commission or back date requests for Gift or Analytics. Our team is handling all these requests. We were advised for their team to assist or handle those our products needs o be added to their Pa...

RMs need to be able to access Heartland Gift Standalone Applications, Coalition Agreements, Conversion Forms, and Centralized/Decentralized ACH Agreements in Atlas for new and existing accounts when submitting applications/addendums.

Altas data base cannot currently update new Assigned Active rep over existing inactive rep causing never ending other rep calls to existing merchant because Atlas shows they have no rep even though they actually do. Merchants are increasingly upse...

When user is searching via the map on the search tool within Atlas, users currently have to scroll through the results list, find the corresponding prospect, and use the ellipsis in order to add them as a prospect and/or add activity. Notes: Enhan...

Product Ops is asking for an option for Equinox LUXE for file builds. The solution was certified but no APPID was ever created in OMS/Webtops for creating those TIDs.