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Internal Applications Request Form

Use this form to submit Feature and Idea Requests to the Heartland Internal Applications teams.

PioneerRx Pend Routing Automation

We are currently building out the On Demand self boarding solution for PioneerRx/QS1. These will be boarded with HSC/HSC and push through to Underwriting. Given there isn't an assigned rep, all Pend support will be handled by Zach Lovan's team at the HSC (HSCPartnerSupport@heartland.us).

We need support in setting up automation for these to be pushed to his team. The goal is to go live some time in early August.

Impact - Which group does this impact? Boarding
Delivery Date Aug 1, 2022
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      Kyle Russell
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      Jul 18, 2022

      John talking with Jake - possible PI109

      Potential solution would be to add new tag in AA to drive this - update Client Manager as well to use AA tags for notifications