Skip to Main Content
Internal Applications Request Form

Use this form to submit Feature and Idea Requests to the Heartland Internal Applications teams.

ADD A NEW REQUEST

All requests

Showing 137 of 137

Contact Field Adjustments

1) Several Payroll SPAs have requested to add a contact field for the phone number Extension specifically, rather than loop it in with the phone number itself. 2) They've also mentioned the idea of removing a fax number. I'm all for this to deter ...
Andrew Davis almost 3 years ago in Enhancement Request 1 Accepted

Gift Premium - Settlement

Part of the Gift Premium work being done in Atlas will require the RM to complete settlement paperwork, this isn't being worked in the current iteration. We will need to get this part added to the project. In the meantime can we add a info box whe...
Guest almost 3 years ago in Enhancement Request 3 Future consideration

HCM (Payroll) Rewrite - Toteboard updates

No description provided
Ashley Downs almost 3 years ago in Enhancement Request 1 Needs more information

Opportunity Monitor Job - Leads Updates

No description provided
Ashley Downs almost 3 years ago in Defect/Bug 1 Future consideration

Add activity from Search's "More Info" slider

When user is searching via the map on the search tool within Atlas, users currently have to scroll through the results list, find the corresponding prospect, and use the ellipsis in order to add them as a prospect and/or add activity. Notes: Enhan...
Gabrielle Brown almost 3 years ago in Enhancement Request 2 Needs more information

Add Equinox as SIP option in Webtops

Product Ops is asking for an option for Equinox LUXE for file builds. The solution was certified but no APPID was ever created in OMS/Webtops for creating those TIDs.
Guest about 3 years ago in Enhancement Request 1 Needs more information

Tech Debt - Create ability to run atlas off local databases

Atlas developers cannot run atlas from a local db. They rely on our deployed environments which are shared across all teams. If someone breaks the developers' sandbox environment, or there is a database refresh or other outage, it can halt develop...
Nick Hellmich about 3 years ago in Enhancement Request 1 Future consideration

HSC Maintenance Team Tickets tracking as cases

35 reps / 6 email distros to roll into the email to case, new record types, case routing queues
Guest about 3 years ago in Enhancement Request 2 Will not implement

Using Sendgrid for email

Moving from using the HPS SMTP server to one hosted through SendGrid. This gives the dev teams more visibility into how emails are being delivered. We can also start exposing those stats to end users as well once emali feature are developed.
Ashley Downs about 3 years ago in Enhancement Request 1 Planned

Atlas enhancement for SIP devices

No description provided
Ashley Downs about 3 years ago in Enhancement Request 0 Planned