New Client Services: Payroll Optimization: Hypercare Intake Form: Ph 2

As a spa support specialist, we need an efficient way to review hypercare intake form details in our spa support cases. This is creating duplicate work to review the email/description and pull out the necessary date to work and close a case. If we were able to update the current spa support cases to autofill the case information from the intake form, we would be able to streamline requests to the correct teams for a more efficient resolution, reporting issues/feedback, establishing more transparency across cross team initiatives.