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Internal Applications Request Form

Use this form to submit Feature and Idea Requests to the Heartland Internal Applications teams.

Status Needs more information
Enhancement, Defect/Bug Enhancement Request
Created by Andrew Davis
Created on Apr 22, 2022

Client Services: Priority 7 of 8 - "Version 2" CCP of Case Management: Payroll Alerts Run Through CCP And Create Cases

Within Salesforce/CCP: Case Management "Version 1" has been established and will go live with Payroll Optimization. This is Priority 7 of 8 for "Version 2" of Case Management.


The goal here would be that all payroll alerts - alerts to run payroll, alerts of NSF, alerts of wire requirements - all run through Salesforce/CCP and create cases for the appropriate individuals and teams.

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