Internal Applications Request Form
Use this form to submit Feature and Idea Requests to the Heartland Internal Applications teams.
Use this form to submit Feature and Idea Requests to the Heartland Internal Applications teams.
| Impact - Which group does this impact? | Payroll Operations |
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Background Information
The current agent page layout was mapped to a previous underwriting system that is no longer used and the fields are no longer valuable or inaccurate. |
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Stakeholders - Accountable
Jeremey Grethel |
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Stakeholders - Consulted
Collin Wood |
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Risk
Time wasted filling in case details that are no longer relevant |
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| Risk Frequency | 5 Rampant: Once to several times a day |
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Opportunity
optimize our time to close and reporting metrics |
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| Opportunity Frequency | 5 Rampant: Once to several times a day |
| Impact | 1 Nominal Impact to Client / Negligible risk alleviated / Negligible Opportunity achieved |
| Strategic Initiative | HCM/Payroll Optimization |
| Delivery Date | Dec 31, 2023 |
| Implementation Strategy | All at once |
